My dream Taylor Swift trip was almost ruined by cruel hotel tactics – it can cost you thousands

fan has been left fuming after Booking.com canceled the hotel room she booked to attend a concert before relisting it at eight times the price.

Sarah Fournier, 22, has Bad Blood with the online travel marketplace after it almost ruined her dream of attending a November 2024 Eras Tour concert in Toronto.

The Montreal native began organizing the trip with three friends as early as 15 months in advance – but even the best-laid plans can spiral into a Cruel Summer. Fournier’s friends thought their wildest dreams were becoming a reality after booking three nights across two venues at $1,500 and securing the tickets soon afterwards.

But Booking.com became the Anti-Hero when the agency sent an email saying her reservations had been canceled.

By then, Swiftie-inspired demand had skyrocketed and the site was listing similar hotel rooms for as much as $8,000.

With prices almost eight times higher than when Fournier first booked, she knew she couldn’t just Shake It Off.

Fournier decided to investigate why her bookings had been canceled.

The agency told her the reservations were canceled because the properties she had booked – Downtown Suites and Guestic Front Street – were ‘not operating’ anymore.

However, the first hotel told her the booking had been rescinded due to a ‘glitch’ on the Booking.com website.